Terms of Service

Agreement

These Terms of Service are between you and TJNAI.ai LLC, a North Carolina limited liability company (“TJNAI,” “we,” “us,” or “our”). They cover three things:

• the website at tjnai.ai
• digital products we sell and deliver through Gumroad
• consulting and custom work we invoice, which you pay through Stripe

If you do not agree, do not use the site, do not buy a digital product, and do not start a paid engagement.

A signed agreement, a statement of work, or an invoice can set the scope, price, and schedule for a particular job. If that document says something different from these Terms about the scope, price, or schedule, the signed document controls for those points. It does not change the rule that the sale is final. A product or app that has its own terms is covered by those terms.

The website

You may browse tjnai.ai to read about our work. The site does not require an account. We do not collect payment card numbers on tjnai.ai. Digital-product payments are handled by Gumroad. Service payments are handled by Stripe against an invoice.

Please do not misuse the site. Do not try to break it, probe it without permission, interfere with anyone else’s use, or use it to send unlawful material.

We may update, pause, or remove parts of the site, and we may update these Terms. When we change these Terms, we change the “Last updated” date above. Changes apply to use of the site after that date. A purchase or engagement that already happened stays under the terms that applied when you bought it, together with any written agreement or invoice for that work.

Digital products

Digital products — for example, the PickleRecord Coach Court Kit — are sold and delivered through Gumroad. Gumroad processes those payments. The Gumroad product page describes what you are buying. Delivery is through Gumroad, not as a file sent from this website. Gumroad’s own terms apply to how that checkout and delivery work.

These purchases are final sales. Our Refund Policy is part of these Terms: all sales are final, except where required by applicable law.

Services

Consulting and custom work are invoiced by TJNAI.ai LLC and paid through Stripe. Stripe processes those payments. The scope, schedule, price, and deliverables are what we write in the signed agreement or on the invoice. If there is no separate scope document, the invoice description is the scope.

Unless a signed agreement says otherwise, you receive the finished deliverable you paid for. We keep our pre-existing materials, tools, and know-how. Those are not assigned to you by these Terms.

Payment for this work is a final sale. That includes prepaid invoices and deposit invoices. Our Refund Policy explains that, and the narrow case where we fix a failed download or a duplicate charge.

Our content

The text, visuals, name, and logo on tjnai.ai belong to TJNAI.ai LLC or are used with permission. You may link to our public pages. You may not copy the site’s content or branding for your own commercial use without our written permission.

No warranty

The website is general information about our studio. It is not a promise of a particular business result. Nothing on the site is legal, financial, medical, or other licensed professional advice.

The website and digital products are provided “as is” and “as available.” As far as the law allows, we disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. If the law where you live does not allow a disclaimer, then the disclaimer applies only as far as that law allows.

For custom services, we will do the work with reasonable care and as the signed agreement or invoice describes it. We do not guarantee a particular commercial outcome.

Limit on liability

As far as the law allows, TJNAI.ai LLC is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or lost business, even if we knew those losses were possible.

As far as the law allows, our total liability for a claim about a product or a service is limited to the amount you paid us for that product or service. For a claim that is only about browsing the public website, and not about something you paid for, we are not liable for money damages except where the law does not allow that limit.

These limits apply only as far as North Carolina law allows. They do not limit any liability the law says we cannot limit.

Refunds and privacy

All sales are final. That covers digital products sold through Gumroad and services invoiced through Stripe, including prepaid invoices and deposit invoices, except where required by applicable law. The Refund Policy is part of these Terms. If a download fails, or you were charged twice by mistake, email info@tjnai.ai and we will fix the delivery or the duplicate charge.

How the website handles information is set out in the Privacy Policy. The Privacy Policy is a separate notice. It is not a contract term except where the law says it is.

North Carolina law

North Carolina law governs these Terms, without using another state’s conflict-of-law rules to pick a different law. You and TJNAI.ai LLC agree that a dispute about these Terms, the website, a Gumroad purchase from us, or a Stripe-invoiced service will be brought in the state or federal courts located in North Carolina, except where the law gives you a right to sue somewhere else and that right cannot be changed by a contract.

If a court holds that one part of these Terms cannot be enforced, the rest still applies.

Contact

Questions about these Terms:

TJNAI.ai LLC
A North Carolina limited liability company
Email: info@tjnai.ai
Website: tjnai.ai